仅以此文记录BEP商务英语学习过程中的一些经典表达。

0. 学习链接

http://www.en8848.com.cn/BEC/use/meeting-jc/184697.html

Unit 12-13: Clarifying what was said; Clarifying meaning

Ask for Clarifying

I didn’t quite catch that.
What exactly do you mean by that?
Could you say that again?
I miss you, that.
I am sorry, could you repeat that again?
I am sorry, I am afraid I didn't quite catch what you said, would you please say that again?

Maybe your phone is under mute.
Sorry, I didn’t quite catch your name.

How do you spell that?
Would you mind telling me how to spell it?
Would you spell that for me please?

Sorry, who did you say?
Where, when, why, who, how,
Sorry, where did you say?
When did you say?

How have you been doing/holding up?
I heard it's been a hard week, how are you holding up?
Fine, I guess. It's really tough, but we’ve survived.

Hello, maybe your phone is on mute.
Can you take your phone off mute.
Sorry, what did you just say?
No worries/It doesn't matter/That's OK/That's alright
Don’t worry/No worries, I have a plan.

Clarifying meaning

What do you mean by that?
What I am trying to say is…
Sorry, but I don't quite catch what you mean. What exactly do you mean by that?
Could you please explain what you mean.
That's totally unclear to me.
Let me make sure I understand what you mean.
What I mean to say is that…

Unit 14 - Meetings: Opening and Managing Meetings

How to open the meeting & manage discussions?
Could you please kick-off.

• Get attention

Alright, everybody's here, great, I think we can get started.
Alright, then, can we get started?
OK, fox, let's get started, shall we?
OK, let’s get down to business.
Alright, can I get everybody's attention? I think it's about time we get started.

• Warn: I think there's a problem with sth

• First of all, I’d like to introduce XX from Hongkong, do you want to say any words to everybody?

• Everybody says hello ,,,,,

• Explain the object of the meeting

  As you know, the main objective of this meeting is to….
  The reason we meet today is to deal with…
  The primary perspective of this meeting is to discuss about …….
  The main problem we are facing is how to manage our growth.
  We face/define problems/challenge …..

• Demotivating: Let's get back to that a moment later

• Let me first go through the agenda.

• Ask someone to start

  Could you please kick off/start?
  Great, we have a lot to cover, let's go back to our business.
  John, could you please give us an introduction and explain the background of the first item?
  OK, shall we start? Kitty, why don't you tell us what you've been thinking about the advertisement?

Unit 22-23 teleconferences

Unit 22

• Equipment: Phone/Landline/Headset

• Procedure:

  Hosting service
  Host: manager of the meeting
  Call-in number + passcode: that allows access to the call

  Examples:Send out the agendas

• Sequences of steps

  First, then
  First step, next, after that

• Introduce yourself in telephone

Hi, this is Emma….
Tina is Jam from CSIT
I am Pau lain from CSIT in New York

• Common problems:
  Background noise

  Excuse me, Richard, I am having trouble hearing you.
  I am afraid I am hearing some noise in the background, was everything OK?
  Kelly, could you speak up please, there is a lot of background noise.
  Say that more slowly?
  Excuse me, could you please speak that more slowly?
  Sorry, I didn't get that, could you introduce that one more time?
  I am sorry, but I didn't catch that, could you repeat it?
  I think you are out of line, can you call back again?

  What number should I...

  Got it.

Unit 23

• Opening the teleconference

  We've got a lot to cover today including….
  OK, let’s get started. We have three important issues to discuss today.
  We are all here? Great! Today, we are going to discuss
  Hi everyone, as you all know, today we are here to have a brainstorm on ….

• Clarifying when someone's speaking quickly:

  Sorry, I didn't catch that, where is your base again?
  Would you mind repeating what you just said?
  Come again? I didn't catch that
  Jack, would you please speak a bit more slowly? We can’t see each other, so sometimes it's hard to catch everything.
  I'm sorry, I missed the beginning of what you said

• Time management/Handle Topic

  Good point, Sherry. Let's take this point after the meeting.
  We can talk about later. But for now, we only have one hour to talk about our topics.
  Frank and Bill. We must move to forward. Can you talk about this later?
  We've get time strengthened,

• Signpost

  Jane, I just want to clarify, is that right??
  I'd like to make this point clear, we need to hire someone immediately.But there's something else to consider,…..

• Identify yourself

  This is Emma, and I'd like …
  Emma's speaking
  Emma's here.
  I think, this is Emma by the way, there's ….

• Conflict problems. - host choosing who to speak

  Sorry, Emma, after you
  No, go ahead. Let's have JK speak first.