The Heart of ExplorationPrivacy policy

Privacy policy

We attach great importance to users'privacy protection, so we have formulated this Privacy Policy covering how to collect, use, disclose, share and store users' information. When users are using our services, we may collect and use your relevant information. Through this Privacy Policy, we hope to show you how we collect, use, store and share this information when using our services, as well as the way we provide you with access, update, control and protection of this information.

1. Safety and reliability: We do our utmost to prevent your information leakage, damage and loss through reasonable and effective information security technology and management process.

2. Self-determination: We provide you with convenient information management options, so that you can make appropriate choices and manage your personal information.

3. Protecting communication secrets: We strictly abide by laws and regulations, protect your communication secrets, and provide you with secure communication services.

4. reasonable and necessary: in order to provide better services to you and other users, we only collect the necessary information.

5. Clear and transparent: We strive to use concise and easy-to-understand expressions to introduce you to privacy policies so that you can clearly understand our information processing methods.

6. Integrate privacy protection into product design: We integrate various factors such as law, product and design into the concept of privacy protection in every link of product or service development.

The privacy policy mainly tells you:

What information do we collect?

We collect the use of information;

Your rights.


I. collection and use of personal information

1. personal information can be used to identify or relate data to specific individuals.

Any time you contact this game or its affiliates, you may be asked to provide personal information. This game and its affiliates can share these personal information and use this information according to this privacy policy. This game and its affiliates can also combine this information with other information to provide and improve our products, services, content and advertising. You don't have to provide the personal information we ask for, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor will we be able to respond to any problems you encounter.

Here are some examples of the types of personal information that this game may collect and how we can use it:

2. what personal information do we collect?

When you create a character, download software updates, connect to our service, contact us or participate in online surveys, we may collect information, including your name, mailing address, telephone number, e-mail address, contact preferences, device identification number, IP address, location information. And credit card information.

When you use the game product to share content with family and friends, send gift certificates and products, or invite others to use the game service or forum, the game may collect information related to the above people, such as name, mailing address, e-mail address and telephone number. This game will use such information to meet your requirements, provide related products or services, or achieve anti-fraud purposes.

In some jurisdictions, for the purpose of providing commercial credit, managing bookings or complying with legal provisions, we may require users to provide identity certificates issued by the government, but only in a few cases, such as opening wireless accounts and activating devices.


2. How do we use your personal information?

When the game needs to fulfil its legal obligations, when we think it is necessary to protect the legitimate interests of the game, or when it is necessary for the game to disclose information to third parties, we will process your personal information for the purposes described in this privacy policy with your consent.

With our personal information, we can inform you of the latest product release, software updates and activity announcements.

We will also use personal information for the following purposes: helping us create, develop, operate, provide and improve our products, services, content and advertising, as well as loss prevention and fraud prevention purposes. We may also use your personal information for account and network security purposes, including protecting our services for the benefit of all users. When using your information for anti-fraud purposes, relevant information comes from online transactions you have completed with us. We only use your data for anti-fraud purposes when we meet the following two conditions: absolutely necessary; it is assessed that the use of data is in our legitimate interest to protect customers and services. For specific online transactions, we may also verify your information through an open source.

We may use your personal information (e.g. date of birth) to authenticate, assist in identifying users, and identify appropriate services. For example, we may use the date of birth to determine the age of Apple ID account holders.

Sometimes we may use personal information to send important notifications, such as information about purchases and changes in terms, conditions and policies. Since this information is essential to your communication with the game, you can't refuse to receive it.

We will also use personal information for internal purposes such as auditing, data analysis and research to improve the communication between products, services and customers of the game.

If you participate in lottery, competition or similar promotional activities, we will use the information you provide to manage such activities.

It is not collected from your personal sources.

In the following cases, we may get your personal information from others: the person who used this game product to share their content with you, sent coupons and products, or invited you to use this game service or forum. For security and fraud prevention purposes, we may also verify the information you provided when creating this character through a third party.

For research and development purposes, we may use data sets, such as those containing images, voice or other data that may be associated with identifiable individuals. In obtaining such data sets, we will comply with the law of the jurisdiction of the data set trusteeship. When using such data sets for research and development, we do not attempt to re-identify the identity information of individuals who may appear in them.

Collection and use of non personal information

We will also collect data that can not directly establish links with any particular individual. We can collect, use, transfer and disclose non personal information for any purpose. The following are some examples of non personal information that we may collect and how we can use them.

We will collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location and user's time zone when using this game product, so that we can better understand customer behavior, improve our products, services and advertising.

We will collect information from customers on our website, from our other products and services. We will aggregate this kind of information to help us provide more useful information to our customers and find out which parts of our website, products and services our customers are most interested in. For this privacy policy, aggregated data are considered non personal information.

We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results of our service delivery and make them more relevant. Such information usually does not involve your IP address, except in a few cases where we need to ensure the quality of services provided over the Internet.

With your explicit consent, we may collect data on how you use devices and applications to help app developers improve their apps.

If we combine non-personal information with personal information, such information will be regarded as personal information during the combined use.


3.Cookie and other technologies

The game's website, online services, interactive applications, e-mail and advertising may use "Cookie" and other technologies, such as pixel tags and website beacons. These technologies help us better understand user behavior, tell us what parts of our website people browse, measure and improve the effectiveness of advertising and web search. We will regard information collected by Cookie and other technologies as non personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identification tags as personal information, we also treat such identification tags as personal information. Similarly, as far as this privacy policy is concerned, when non-personal information is used in conjunction with personal information, we regard the information used in conjunction as personal information.

Advertisements advertised through this game advertising platform may be displayed in Apple news and App Store. If you don't want to receive ads from Apple's advertising platform for your interests, you can choose to enable "Restricted Advertising Tracking" and stop receiving such ads on all the devices you use for your Apple ID. If you enable "Restricted Advertising Tracking" on mobile devices, third-party apps will not be able to use "Advertising Identifier" (a non-personal device identifier) to deliver targeted advertising to you. You may still see advertisements based on background information (such as your search query or the channel you are viewing) in the App Store or Apple News. In the third party app, you may see advertisements based on other information.

When you use our website, online services and applications, the game and its partners will also use Cookie and other technologies to record personal information. In such cases, our goal is to make it easier and more personalized for you to experience the products and services of the game. For example, if we know your name, we can welcome you the next time you visit the Apple Store online store. If we know your country/region and the language you use (if you are an educator and know your school), it will help us to provide you with a tailored shopping experience that will be more useful to you. If we know that someone has purchased a product or service using your computer or device, it will help us to send you advertisements and e-mails that are more in line with your interests. If we know your contact information, hardware identifiers, and information about your computer or device, we can better personalize your operating system, set up your iCloud service, and provide you with better customer service.

If you want to disable Cookie and are using Safari Web Browser, go to Safari Preferences and then go to the Privacy Panel to manage your preferences. On Apple's mobile device, go to Settings, select Safari, then scroll down to Privacy and Security, and lightly "Block Cookie" to manage your preferences. For other browsers, please contact your supplier to learn how to disable Cookie. However, please note that after you disable Cookie, you will not be able to use some of the functions of the Apple site.

Like most Internet services, we automatically collect certain information and store it in log files. Such information includes Internet Protocol (IP) address, browser type and language, Internet Service Provider (ISP), recommendation/exit website and application software, operating system, date/time stamp and click stream data.

We use this information to understand and analyze trends, manage websites, understand user behavior on websites, improve our products and services, and collect information about the overall audience characteristics of user groups. Apple can use such information for our marketing and advertising services.

In some of our e-mails, we use the "Click to the Web Site" link to the content on Apple's website. When a customer clicks on one of these clicks to reach the Web site, it will pass through a separate Web server before reaching the target page on our website. We track this click arrival data to help us identify customer interest in specific topics and measure the effectiveness of our communication with customers. If you don't like this tracking mode, please do not click on the text or picture link in the e-mail.

Pixel tags allow us to send e-mails in a format that customers can read and tell us if the mail is opened. We can use this information to reduce or exempt e-mail sent to customers.


4. The information you share

You can share your information with your friends, family members and other users through our service. For example, the text and photos you share publicly in WeChat's friends circle. Please note that this may include sensitive information such as your personal identity information, personal property information and so on. Please carefully consider disclosing your personal sensitive information.

You can control the range of information you share through the privacy settings in our service, or you can delete the information you publicly share through the settings in the service or the guidelines we provide. But please note that this information may still be kept independently by other users or unrelated third parties outside our control.


5. We may send you the information.

Information push

When you use our service, we may send you e-mail, short message, information or push notification. You can choose unsubscribe on the device according to our related hints.

Service related announcements

We may issue a service-related announcement to you when necessary (for example, when a service is suspended due to system maintenance). You may not be able to cancel these announcements related to service and nature that are not advertising.


6. Information security

We provide security for your information to prevent loss, misuse, unauthorized access or disclosure.

We strictly abide by laws and regulations to protect users' communication secrets.

We will use various safety protection measures to ensure the safety of information at a reasonable level of safety. For example, we use encryption technology (such as TLS, SSL), anonymous processing and other means to protect your personal information.

We set up special management system, process and organization to ensure information security. For example, we strictly limit the range of people accessing information, require them to abide by their confidentiality obligations and conduct censorship.

If personal information leaks and other security incidents occur, we will initiate emergency plans to prevent the expansion of security incidents, and inform you in the form of push notifications, announcements, etc.


7. Protection for minors

We attach great importance to the protection of minors' personal information. According to the relevant laws and regulations, if you are a minor under the age of 18, you should obtain the consent of your parents or legal guardians before using Tencent's services. If you are the guardian of a minor, please contact us through the contact information in Part 13 when you have any questions about the personal information of the minor under your guardianship.

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