Negotiation

1. Prepare for a negotiation

Dialog:

A: The purpose of this meeting is to talk about upgrading our computers.

We also need to prepare the meeting with my vendor.

B: The Compunow has the kind of computers we need, at reasonable price.

A: So let's make sure we are all on the same page regarding quantities and cost.

C: I expect we'll need 35 new laptops over next 12 mouths.

I want laptops so that people can move around and talk to each other more.

B: That's a good idea. It's too noisy in office. If we can move to a quieter place, they will be more productive.

  I anticipate my team will need 15 desktop computer in the next year. compunow would be perfect.

  It does a great job with large database and dosen't often slow down or crash.

A: all together, you two forsee a need for 50 computers over the next year.

C: I talked to someone over at ... They are powerful and reasonably priced定价

They bought theirs for $800 each.

A: That's a bit high. We need to negotiation a better price. How much are the ..., B?

B: The standard model starts at 900.

  But we need something and a large hard drive. one I want costs about $1100.

A: I need to look at the budget and see if I can make the numbers work. I'll come get you if there is a problem.

遇见

. expect, forsee, anticipate, aim for

Collocation: coule'cation

Make:

. make headway ( make a project move forward )

. make a decision

. make a breakthrough

Do:

. do business

. do research

Take

. take advantage of

. take your time

. take good care of sth

. take the lead

2. Laying out your opening position

Dialog:

A: So, Nancy, as I told you in my email, over the last 12 months, we need 50 computers: 35 laptops and 15 desktops. We are looking for your PF-30 laptops and 35 desktops. I also gave you  some prices.

B(vendor): Yes, and thanks for the detailed information. I suggest that we begin by going over (核对) your needs.

Would you clarify a couple of points for me? first, how did you choose these particular computers? We sell a lot of different models.

C: I chose the SF-36 because it's powerful and  it has a solid reputation  for being durable. They're pretty much state of the art.(在art方面有地位)

D: I chose the PF30. They use them at Sunset Computers. They love them because they're lightweight and tough.

B: SO, where did you get the price of $800 for the PF-30 laptop? Our lowest price for those is $900.

C: I think there's been misunderstanding somewhere. We never sell them for lower than 900. Hmm. Thirty-five PF-30s at 900 each would over 30000.

A: That would be an enormous problem for our budget.

We ere expecting a low price because we buy so many computers.

B: Well, you have to understand we have some limitations.

A: So, there's really no way you can go below 900.

B: No, I am afraid not. But I'm confident we can work somethings out. We just have to be a little more flexible.

Word

. durable

. go over

. full payment

expect price - clarify- limitation - resolve

Express your expect price

We are looking at buying 5 units for 500 each.

Help me here. What do you purpose instead?

Is there any way you can give us a better price.

Would you give us a better price?

Is there any way you can be more flexible with the price.

600 per unit is as high as I can go.

If you can make it $600, that would be a good deal.


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Clarify

Would you clarify a point for me?

What exactly do you mean by discount?

Would you be more flexible?

-> Just to clarify, we can not go that low.

What I'm saying is, we can offer you a small discount.

To be more specific, we can discount the price by 10%.

3. Negotiation

Dialog:

A: Let's look at preliminary offer. You wanna buy 15 SF-36s and 30 PF-30s.

B: And we want a bulk discount(批量折扣) to lower their prices.

A: I think bulk discount is out of the question. I am really sorry, we can offer a discount on only 50 computers.

B: Nacy, help us out here. There's no way we can pay full price.

A:Here's what I can do. I propose that you not buy the PF-30.

C: let me get this straight. You're suggesting we don't buy laptops.

A:  I am suggesting you don't buy pf-30s.

C: so, What do you purpose we buy?

A: The PF-29.  A generous office laptop.  A litter lower than The 30, but our customers love it.

D: She is right. It's fine for our need.

A: What would you say if I offer them for 600 each?

B: I think I probably accept it. It's easily within our budget.

A: I can't confirm it today. I'll check with my boss.

B: And um. What infomation you two want to know/ I want more information from you two.

  Why don't we meet latter in the weekend? We finalize this.

C: That will be great.

Procedure:

One silde propose idea -> reject the idea -> propose win-win idea -> finalize the plan.


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Words:

. finalize

. check with my boss

. full price

. bulk : bvlk discount

. preliminary: pri'limineri price

  Let's look at the preliminary policy.

4. Closing the deal

Dialog:

A: So, my boss confirmed that $600 for PF29s is okay.

B: I've been talked with my friends. They recommand it.

C: let's take a moment and review what we have agreed to so far.

A: That's what we have: ....

  The total of both purchases is 37,500.

C: let's talk about next steps. What about the ording, the payment process and the service plan.

A: Well, It's simple. When you decide you want computers, you call me. after a delivery, we'll send you an invoice and standard 30-day payment.

  We offer a standard one-year service plan that covers parts and labor - no charge to IXW. And I send you an contract to review in a couple of days. just call me if there is a problem.

C: well, I think we are all in agreement.

A: It's been a pleasure working with you.

D: Your suggestion to go with the PF29 broke the deadlock.

A: thanks. I look forward to build a long term relationship with IXW. I'll be in touch.

Each

. each

. apiece

. per unit

Procedure:

Clarify -> service plan -> include -> charge.

Final:

. The total price is ..

. we finalize the deal over next week

. That price as high as 100.

Service plan

. a free upgrade

. free delivery

. four years

. get free parts and labor

Resource


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