、在职场中，我们大多数都会使用到email，甚至在很多时候，这是唯一的书面交流工具。
很多学生学习商务英语，练习邮件写作技巧是非常重要的一课。
我们大多数人都喜欢写一些非正式的邮件，里面可能有很多语法错误，但是在写给同事和客户的邮件时，如果里面有些错误在里面会让我们的印象大打折扣，或许此时我们需要比平时更加仔细。
你在工作中撰写的英语商务邮件如何呢？这里分享6大诀窍让你写出75分的商务邮件。
1. 标题 Subject Line:
Always have a subject line that summarises briefly and clearly the contents of the message.
邮件的标题要简要、明确的概括整个邮件的内容。
比如：Re: Summary of Our Meeting with ABC Suppliers
2.简短的句子 Short and Simple Sentences
Use short and easy sentences. Long sentences can often be difficult to read and understand. The most common mistake that I see my students making is to translate directly from their own language.
使用简短的句子，长句子不容易读懂。最常见的错误是，直接从中文翻译成英文。
This can often lead to confusing sentences. I always tell my students to use the KISS Test – Keep It Short and Simple
用中文的思维直接翻译会导致句子混乱。我告诉我的学生使用KISS技巧，即保持简短。
3. 考虑下你的读者是谁 Think of who your reader is going to be.
Is it a colleague, a client or your boss? Should the email be informal or formal? Most business emails these days have a neutral tone. Note the difference between Informal and Formal:
你是写给同事、客户还是你的老板？邮件应该是正式的还是非正式的？大多数商务邮件应该保持中立的立场。注意非正式与正式之间的区别：
Informal – Thanks for the email of 15 February
Formal * – Thank you for your email received 15 February*
Informal – Sorry, I can’t make it.
Formal * – I am afraid I will not be able to attend*
Informal * – Could you…?*
Formal * – I was wondering if you could….?*
Some emails to colleagues can be informal if they are friends. This is the style that is closest to speech, so there are often everyday words and conversational expressions that can be used.For instance, ‘Don’t forget’, ‘Catch you later’, ‘Cheers’.
如果同事是朋友，一些电子邮件可以使用非正式的语言。这是一种比较亲近的表达方式，是日常交流经常使用的词语。例如： ‘Don’t forget’, ‘Catch you later’, ‘Cheers’.
The reader will also accept bad grammar in informal emails. However, if the email is going to a client or senior colleague, bad grammar and an over-friendly style will not be acceptable.
有些人能够接受非正式的邮件。但是，如果你的邮件是写给你的客户或者高一级领导者，那么存在语法错误和太过于友好的方式就不太合适了。
4. 注意字母大小写，标点符号，拼写及基础的语法
Be very careful of capital letters, punctuation, spelling and basic grammar.
While these can be tolerated in informal emails, they are very important in business emails as they are an important part of the image you create.
虽然这些非正式邮件能够容忍，但是在商务邮件中，他们非常重要，因为这关系到你给别人留下的印象如何。
Give yourself time to edit what you’ve written before you push that Send button. In today’s busy world, it’s very easy to send out many emails without checking them so make a conscious effort to edit.
如今，每个人工作都非常繁忙，每天会有大量的邮件要处理，所以邮件发出之前一定要有再检查一遍的意识。
5. Think about how direct or indirect you want to be
In some cultures it is common practice to be very direct in email correspondence. However, this can cause a problem if you’re writing to someone in another country and in a language that is not yours. They might find your directness rude and sometimes offensive.
在某些文化中，邮件交流通常表达很直接，然而在其他国家或者语言环境中会引起不必要的麻烦。他们可能会觉得太粗鲁和有攻击性。
Consider these:
Direct – ‘I need this in half an hour’.
Indirect – ‘Could I have this in half an hour?’
Direct – ‘There will be a delay’.
Indirect – ‘I’m afraid there will be a slight delay’.
Direct – ‘It’s a bad idea’
Indirect – ‘To be honest, I’m not sure it would be a good idea’.
By adjusting your tone, you are more likely to get a more positive response from your reader.
通过改变语调，你就会获得积极的回应。
6. 积极Be positive!
积极的词汇: helpful, good question, agreed, together, useful, I’d be delighted, mutual, opportunity.
消极的词汇: busy, crisis, failure, forget it, I can’t, it’s impossible, waste, hard
The words you use show your attitude to life so choose your words wisely.
你选择的词将展示你说话的态度，所以在选择词汇时要充满智慧。
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谢图图英语
