审核被拒Guideline 2.1 - Information Needed

被拒原因:

Guideline 2.1 - Information Needed

We’re looking forward to continuing our review, but we need more information about your business model and your users to help you find the best distribution option for your app. Our preliminary review of your app suggests that your app may be a good fit for our Apple Business Manager program, which is designed specifically for business apps.
Next Steps
Please review the following questions and provide as much detailed information as you can for each question.

  1. Is your app restricted to users who are part of a single company? This may include users of the company's partners, employees, and contractors.
  2. Is your app designed for use by a limited or specific group of companies? If so, which companies use this app? If not, can any company become a client and utilize this app?
  3. What features in the app, if any, are intended for use by the general public?
  4. Identify the specific countries or regions where you plan to distribute your app.
  5. How do users obtain an account?
  6. Is there are any paid content in the app? For example, do users pay for opening an account or using certain features in the app?
  7. Who pays for the paid content and how do users access it?

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.


译文:

准则2.1-所需信息

我们期待继续进行审核,但是我们需要有关您的业务模式和用户的更多信息,以帮助您找到适合您应用的最佳分发方式。我们对您的应用程序的初步审查表明,您的应用程序可能特别适合我们的Apple Business Manager计划,该计划是专门为商业应用程序设计的。

下一步

请查看以下问题,并为每个问题提供尽可能多的详细信息。

1.您的应用是否仅限于属于单个公司的用户?这可能包括公司合作伙伴,员工和承包商的用户。
2.您的应用程序是否设计供有限或特定的公司组使用?如果是这样,哪些公司使用此应用程序?如果没有,任何公司都可以成为客户并使用此应用程序吗?
3.该应用程序中的哪些功能(如果有的话)旨在供普通大众使用?
4.确定计划分发应用程序的特定国家或地区。
5.用户如何获得帐户?
6.应用程序中是否有任何付费内容?例如,用户是否需要为开设帐户或使用应用程序中的某些功能付费?
7.谁为付费内容付费,用户如何访问?

由于您的App Store Connect状态为“拒绝元数据”,因此我们不需要新的二进制文件。要修改元数据,请访问App Store Connect以选择您的应用并修改所需的元数据值。完成所有更改后,请在解决方案中心中回复此消息,我们将继续进行审核。


分析:

其主要问题,是想问你该app是否为某个单位或者公司使用。为避免不必要的麻烦,不要说是公司内部使用之类的话说,否则,你需要删除app重新提交app了哈。以下给出我申请通过的话术,我是针对他们的问题一一进行回复的哈,可以参考下:


回复邮件:

Dear review team: After receiving the reason for the rejection you returned, we carefully verified the inside of the app and found that there is no problem you said. In order to avoid unnecessary misunderstandings, we have specially provided relevant qualification certificates and provided the following explanations:

  1. Is your app restricted to users who are part of a single company? This may include users of the company's partners, employees, and contractors.
    No, our app is provided to employees of Chinese companies.
  2. Is your app designed for use by a limited or specific group of companies? If so, which companies use this app? If not, can any company become a client and utilize this app?
    No, all functions are open. All Chinese corporate users can use this app.
  3. What features in the app, if any, are intended for use by the general public?
    All functions of the app are freely open to corporate employees.
  4. Identify the specific countries or regions where you plan to distribute your app.
    The app plans to promote the country to China.
  5. How do users obtain an account?
    You need to purchase services on a company basis. We give the company a super administrator account. The company uses this account to log in to the background to create and manage company employee accounts. (See attachments)
  6. Is there are any paid content in the app? For example, do users pay for opening an account or using certain features in the app?
    The app does not have a paid function. Users do not need to pay for any functions, all functions are free trial.
  7. Who pays for the paid content and how do users access it?
    The app does not have a paid function. Users need to purchase services on a corporate basis. We give the company a super administrator account, and the company uses this account to log in to the background to create and manage company employee accounts.
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