call in sick 请病假
take the day/week/month off
come down with the flu
I was hoping to take the day off
To describe sick
a headache; a running nose; slightly feverish
A sore throat, a sore back, a sore neck
Quite ill = sick
slight feverish
Check in the hotel/restaurant~ have a reservation under the name (of)
overbooked: a hotel/restaurant is more than full
complimentary upgrade: free improvement of quality
concierge: hotel employee that helps guests
deluxe room: hotel room, better than standard
mix up =~ confusion / misunderstanding
The timing is just not right
to take some of the weight off my shoulders
keep our costs down = do not have the unnecessary spending
too risky to take on new staff
understaffed = short staffed
cut cost: reduce spending
elaborate on sth.
